Signing in to the desktop app

For security, the SOTTO app never asks for your password itself. When you click “Sign in”, your normal browser opens so you can sign in on auth.sottohealth.com. The browser then hands the sign-in back to the app on your computer.

The app didn't respond

• Keep the SOTTO app open while you sign in in the browser.
• If you waited more than a few minutes, click “Sign in” in the app again.
• Security software that blocks local connections (127.0.0.1) can stop the hand-over. Allow SOTTO in your firewall settings.
• Still stuck? Contact support and tell us your operating system and app version.